:: Debt Recovery Services ::

CRC provides a diversified group of collection services to cover all the loopholes of credit transaction cycle:

  1. 1. Invoice Management Service (IMS)™
  2. 2. Direct Collection Service (DCS)™
  3. 3. Skip Tracing Service (STS)™
  4. 4. Legal Action Service (LAS)™
  5. 5. International Collection Service (ICS)™

 

1. Invoice Management Service (IMS) ™

IMS is a complete pre-collection program designed for the client to pay one flat fee per account regardless of the balance or age. This program operates at the receivables stage of the credit function. This is far better than simply waiting for a debt to become 90 days overdue, whereby it will be categorized as either an overdue debt where a percentage of the Debt recovery fee will be paid, or one that is ready for the costly legal action.

IMS is a full service pre-collection program where credit check, reminder letters, telephone calls, and personal visits are utilized. Thus, IMS acts as an excellent tool to set aside accounts which do not require extreme collection measures.

The Advantages:

  • Less expensive than performing the work within the company itself.
  • Weeds out easier accounts without charging the client any commission.
  • The debtors send the collected money directly to the client.
  • Smaller claims receive the same attention as larger claims.
  • Focus on customer service, and leave after sales to CRC.

2. Direct Collection Service (DCS) ™

DCS is a percentage-based collection program where past due accounts are recovered for a fee based upon a percentage of the total KD recovered. A team of certified and skilled debt recovery agents with expertise in direct recovery from customers will then get in touch with the customers to discuss overdue or bad debts through amicable negotiations.

The Advantages :

  • There are no fees unless debt is recovered.
  • Cooperating with customers and realizing their needs.
  • Skip-tracing debtors without accusation and at no charge.
  • Invoices and statements are sent to customers by mail or by timely telegrams.
  • Dynamic debt recovery personnel trained to collect overdue accounts from VIP customers.
  • Follow-up legal process in debt recovery.
  • Legal counsel is available in all areas when litigation is necessary at an extra charge.

3. Skip Tracing Service (STS) ™

One of the most frustrating experiences is the inability to locate the debtor or his assets through which recovery can be achieved. CRC is able to carry out this vital task through offices related to the TCM in 152 countries in addition to CRC Data bank.

4. Legal Action Service (LAS) ™

CRC expedites the service of legal documentation via a network of experienced lawyers that provide coverage for all areas. They thus ensure a fast, efficient and permanent documentation service that guarantees obtaining a judgment in court in a timely manner.

5. International Collection Service (ICS) ™

In the event that a company has an outstanding receivable overseas,the advantage of placing it for collection with a qualified agent in the home country near the debtor greatly increases the potential that it will indeed get collected. CRC and through its association with the American Collectors Association Inc. (ACA) and total Credit Management Group (TCM) cover 152 countries worldwide.

 

 

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