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1. How
did CRC perform under our agreement?
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2.
How satisfied are you with the services provided by our
collection team?
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3. How responsive were we to your concerns?
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4. Kindly provide your opinion on the quality of our reports
to you.
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5. How satisfied are you with the way we handle the following:
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a. Telephone Communications?
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b. Written Communications?
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6. Overall, how satisfied are you with the CRC outsource support
function?
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7. What other services would you like CRC to provide?
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8. Please comment on what you consider to be the most POSITIVE
aspects of your dealings with us?
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9. Please comment on what you consider to be the most NEGATIVE
aspects of your dealings with us?
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10. Please tell us any other topics that are important to you
and you would like us to include in this questionnaire.
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